When we entered the premises there was only 2 employees helping a bunch of people and we were neglected for a little bit. You'd think they'd hire more staff....
Our response: Hi Kathy, We're so sorry you felt neglected when you came in. We have a skeleton crew here with only 2 sales people. We do our best to get to everyone's requests satisfied. It was not our intention to ignore you. We'd be happy to chat if you call us on a our business line and we'll prioritize helping you!
Customer Service (5/5).
Currently in the process of buying my vehicle from here and I must say, their customer service beats any dealership I have been to by far. In terms of comfort, options and experience while test driving and deciding on my car I was pleased. I do plan on giving an update after buying my vehicle however my experience with them so far has been good!
Our response: We’re so very happy you decided on our dealership to buy a car! Our goal is to be transparent with everything and low pressure to assure the customer is satisfied. 😄
Honest and Trustworthy Used Car Dealership
My wife and I were in the market recently for a used car. We searched online for the type of car we were looking for and came across a few used car dealers in the state, Ful-Line Auto of South Windsor being one of them. We checked out all three and visited their locations. Ful-Line Auto was, and is, hands down the absolute best of the three. Our experience working with David and Mariah before, during, and after our purchase was superb. They both are professional, courteous, and friendly. Moreover, they both are honest and trustworthy. Buying a used car can be a nerve-racking experience, but David and Mariah made the whole experience pleasant and seamless. My wife and I knew we made the right decision by buying a car from them. I highly recommend David and Mariah of Ful-Line Auto, they are good honest people who stand by their word.
Our response: Thanks so much Jim, we appreciate you coming to us!
I am 100% satisfied with my experience at Ful-Line Auto!!! I went from driving a 2013 Honda Accord to purchasing a 2010 Nissan Maxima and I love EVERYTHING about it!!! I really love how Dave takes the time to teach me stuff about my Nissan because all I ever drove was Honda Accords. Dave’s daughter is VERY nice and she’s an AMAZING sales rep!! I HIGHLY recommend this place to first car buyers, college students or someone like myself who lost a car and needed to get a new one ASAP! There are many cars on the lot to choose from with NO pressure to buy! I thank the whole Ful-Line auto crew for being such a big help when I was truly in need!! :)
To the People of The Greater South Windsor, East Windsor, and East Hartford Areas: When you hear "used car dealer" one usually becomes skeptical of what they have to say. I have always had peace of mind bringing my car in to be serviced at Ful-Line Auto. The owner Dave, and his staff have always been up front and honest with me. I have used the mechanical services of Ful-Line Auto for over 25 years. My family has also purchased a used car from Dave. The transaction was well organized and most satisfying. Dave and the staff at Ful-Line are family oriented and know the impact of an unexpected bill. They are very accommodating and want your continued business. Sincerely Submitted, Joyce Krasner
Dave - nice to see you as well! "I had a terrific car shopping/buying experience at Fulline in February. The entire process was very comfortable and low stress. I test drove several cars (by myself) and the entire staff - Mike, Debbie, Dave - were extremely courteous and accommodating. After choosing my Civic Si, the registration process was handled entirely on site - a major plus. To further ensure my satisfaction, Fulline even swapped the audio system with another car on the lot. Great customer service, friendly atmosphere, and reasonable pricing - I totally recommend shopping for your next ride at Fulline!! John Anderson
“We purchased a 2001 Maxima from Ful-Line Auto approximately 6 months ago. It was my first pleasant experience with a used car dealer. Dave and Mike are to be commended for their prompt attention to detail and willingness to put the customer’s needs first, truly living up to their ‘Mission Statements’. We were so excited about our #1 rated experience that we put the word out that this was the place to go. This resulted in two family members each making a separate purchase within months after ours. We continue to refer potential customers interested in purchasing a used car to Ful-Line Auto.” Thank you, Barbara & Carl Neals Middlebury, CT
My wife and I are both driving cars we've bought from Ful-Line Auto in the past three years. We have two young children and it's important for us to know that our vehicles are safe and reliable. After we bought our Subaru Outback and found it to be a great vehicle at a great price, we went back and bought a Toyota Avalon. It's good to know you have someone who is honest and whom you can trust when dealing with buying a car and with servicing it. Now that we know we can count on Ful-Line Auto to provide reliable cars in good condition at a great value, and to be up-front and honest with us, there's no reason to go anywhere else. Phil Medeiros, 34, Ashford, CT
I purchased my first car from Ful-Line Auto in March of 2002. I went to Ful-line Auto without a set vehicle in mind. The owner Dave Bombeto was extremely helpful in guiding me into the right car. I found Dave to be straight forward on all areas of the purchase. Before I started using Ful-Line Auto, I dreaded shopping for a car, in particular the pressure tactics used by most car dealers. This is NOT done a Ful-Line Auto. Dave and his staff are professional and friendly. They also have the ability and expertise to handle all of your financial needs. I also found out over time that when my car needed repairs, their service department was knowledgeable and they explained in detail what needed to be done. Since then I have purchased a total of seven vehicles and I will not buy from any other dealer. I would recommend to anyone that if you need to purchase a used vehicle, they should only deal with Ful-Line Auto. Erik Randlov
Dear Dave, Mike & Staff, On behalf of our family, we wish you a Merry Christmas. May the New Year be filled with health, happiness, peace and the sales of many used Toyota’s and Honda’s. It has been a positive experience in working with you. We have experienced sales (2 Toyota’s) and have felt very comfortable in referring customers to you. Customer referral occurs when one is treated fairly and courteously. Additionally, you have performed mechanical work on all our vehicles. The work was completed in a fully satisfactory manner at a fair price. At all stages of the repair process, there was open, honest communication. We also have had collision damage repaired. Again, the process went smoothly on schedule at a fair price. We are satisfied customers and certainly endorse Ful-Line Auto. Thank you for treating us with courtesy and professionalism. Sincerely, Houston Hemp
Dave, I just picked up my daughters 2003 Honda Civic following the alternator repair and as I had mentioned I am very very pleased with the transaction we have gone through with your business. You made it a very pleasant experience without the normal hassle and B.S. you get at other places when purchasing a vehicle and even the repair. I would love to share my experience with others and I have already begun recommending you to others. Thank You, Lisa Collins
Hi Dave, We met you at the Karaja's the Sunday before Christmas. First off, a belated thank you for plowing our driveway. Second, thanks for the lead to Main Street Transmissions (Buzz). I finally got to bring my truck there, and as you suggested, the throttle control sensor was more than likely the culprit in the transmission not shifting properly as they could not find anything outwardly wrong with the transmission. They replaced the sensor and the tranny works fine. So after almost scrapping the truck because of a very expensive estimate, we got off with a $200. bill, and the truck seems to work great! Thanks again! Henry & Linda Kerr
Henry & Linda Kerr
Hi Dave - I just wanted to thank you for your help and holding the Maxima for me. Kelly has worked really hard and saved for a long time for this. She is very happy! It is really nice to have a place like yours to go to. Thanks again to both you and Mike. See you later this week . Thanks Again Michele Leahy
Ful-line Auto is an honest, trustworthy used car dealership in South Windsor, CT. We came to them when our daughter's sedan was wrecked by a drunken driver while parked unoccupied on a city street, and we needed to get her a replacement. Ful-line had a good collection of older Japanese vehicles at good prices, and we found her an top of the line Avalon in excellent condition that was in our price range. But, the story doesn't end there -- what really impresses us about Ful-line is their service. No one can expect a used car with over 100,000 miles to be trouble-free, but Ful-line stands behind their vehicles. They have an excellent repair staff that fixed any problems that we found over the years we've owned the car. They also offer warranties on the used cars they sell. When we need another used car, we'll definitely go back. Cheers, Bob fn:Robert Bruccoleri n:Bruccoleri;Robert org:Audacious Energy, LLC and Congenomics, LLC adr:;;60 Gates Farm Road;Glastonbury;CT;06033;USA email;internet:email@example.com title:President tel;home:860 633 6655 tel;cell:609 902 8419
We have just purchased our 4th car from Fulline. They make buying a car a very positive experience. Dave, Mike, and Wendy are all wonderful to deal with. I highly recommend Fulline to anyone and wonldn't hesitate buying from them again. Thanks guy for your wonderful service.
Great buying experience
The staff treated us very well. I got the impression that they were concerned about providing a quality car at a fair price. We love our new used car. In fact, when I test drove it, I noticed a pull to the left, and not only did they redo the alignment but also replaced another item because it looked like it might be a problem in the future. Above and beyond! They took our old car in on trade even though it will be going to the auction and not sold on retail.. it definitely saved me the headache of doing it myself. I’ve had some bad experiences on car lots… NOT THIS ONE!
I recently bought my daughter a used Honda over at Fulline. I was put at ease as soon as I met the sales staff. Everyone was so nice to us and made us feel at home. I would easily recommend them to anyone looking to buy a used car. I will definitely go back for my next car! - Civic mom from 06095
Civic mom from 06095
I was very impressed with the staff at Fuline. My experience there was so low pressure I felt very at home. There was a wide variety of cars to choose from on the lot. All the prices were posted on the windows of the car which made it a lot easier for me to navigate through and make my selection. I will definitely go back for my next car
the safest place to buy a car...
I was very impressed with Ful-line Auto.. they didn’t try to “sell” me. They listened what I needed and showed me a wide variety of choices. All the cars had a clean carfax so I knew what I was getting. They even let me take a car to my own mechanic to check it out. So if you’re looking for a reliable used car, this is the place to go! I didn’t end up buying a car that day, but I will certainly go back.
Nice People. Good Service
1) You’re able to obtain a Free Carfax report on the vehicle you're interested in right on the website. 2) The people are very nice and laid back when you visit. They make you feel comfortable. 3) The staff stayed past close for me to test drive vehicle and are willing to let you take it to YOUR own mechanic. Overall, I would say they are worth checking out if you're within 25 miles of the place as they have some decent inventory.
Great Car from a Great Seller
Decided to get an Eclipse after seeing it on my filtered search through Cars.com. Since Ful-Line Auto has multiple warranties and good reviews, I did not hesitate to buy the car without test driving or looking at it in detail too much. I decided to change the windshield and tires even though it wasn't recommended. The replacements took one day and I was allowed to borrow a loan car free of charge. So far the car drives fine and there aren't any problems. Fast communication through email as well!
great place to buy a used car
This place is great. Very honest and trust worthy people. I visited them hoping to find a car in my price range. Dave and the rest of the staff were very knowledgeable and friendly. He showed me cars on his lot and gave his honest opinion on how safe he felt each car was. I test drove the car that same day. They ALWAYS give you the car fax and also printed out a paper that showed all the recent information and work on the car. They make you feel very comfortable and do not pressure you at all. They also have car warranties which I purchased the 1 year. Not only did they do a phenomenal job fixing my car's breaks but i also called them about if they could fix a popped tire. They let me know that it was not covered but went out of their way to fix it anyways and I did not have to pay a single dollar. I would recommend them to anyone looking for decent used cars.
I recently purchased my first car and it was from ful-line auto. The customer service that was provided was honest and awesome and for me honestly goes a long way. They did a great job in answering all my questions . I really appreciate how they interact with their customers. Thanks again